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Privacy Policy

Purbeck Polyps
Last updated: 11/02/2026

Purbeck Polyps (“we”, “us”, “our”) operates the website [insert website URL] and sells live corals and related products via the Wix e-commerce platform.

We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Who We Are

Business Name: Purbeck Polyps
Email: jtaquatics@gmail.com
Location: Dorset, United Kingdom

For the purposes of UK data protection law, Purbeck Polyps is the “data controller” of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely via Wix and its payment providers)

  • Account login details (if you create an account)

  • Any messages you send us via contact forms or email

Information Collected Automatically

  • When you use our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and browsing behaviour

  • Cookies and tracking data (see Section 8)

3. How We Use Your Information

We use your information to:

  • Process and fulfil orders (including shipping live corals)

  • Communicate with you about your order

  • Provide customer support

  • Manage your account (if applicable)

  • Improve our website and services

  • Send marketing communications (only if you opt in)

  • Comply with legal obligations

We do not sell your personal data to third parties.

4. Lawful Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contract – to fulfil your orders and provide services

  • Legal obligation – for accounting and tax purposes

  • Legitimate interests – to improve our services and prevent fraud

  • Consent – for marketing emails (you may withdraw consent at any time)

5. Payments

Payments are processed securely via Wix Payments and/or third-party payment providers (such as Stripe or PayPal). We do not store full payment card details.

Please refer to Wix’s Privacy Policy for details on how they process your data:
https://www.wix.com/about/privacy

6. Sharing Your Information

We may share your data with:

  • Wix (website hosting and e-commerce platform)

  • Payment processors

  • Delivery companies (e.g., Royal Mail or courier services for live coral shipments)

  • Accountants or legal advisors where necessary

All third parties are required to respect the security of your personal data.

7. International Transfers

Some of our service providers (including Wix) may process data outside the UK. Where this happens, appropriate safeguards are in place in accordance with UK GDPR.

8. Cookies

Our website uses cookies to:

  • Enable website functionality

  • Analyse traffic and usage

  • Improve customer experience

  • Support marketing (if enabled)

You can manage cookie preferences via your browser settings or the cookie banner on our website.

For more details, see our Cookie Policy [if you create a separate one].

9. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations (e.g., tax records typically retained for 6 years in the UK)

  • Resolve disputes

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (for marketing)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at: [insert email address]

ICO website: https://ico.org.uk

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no online transmission can be guaranteed 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Purbeck Polyps
Email: jtaquatics@gmail.com
Address: 4 elles road, bovington , bh20 6jn

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